Corrections

Corrections

Current Corrections

Posted by Susannah Gardner on 03/18 at 03:03 AM • Corrections

This is a post that will be updated regularly and contains the known errata of the book and any necessary corrections.

Page 6: The Fast Company link, under Communicating With Customers, was spelled http://www.fascompany.com. Instead, it should be http://www.fastcompany.com .

Please share any questions or possible errors you’ve spotted in the comments, and I’ll review them and add them to this list.

 
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